Return and Refund Policy
Custom Products
- No Returns or Exchanges: Custom-made products are uniquely crafted to meet your specific requirements. As such, we do not accept returns or exchanges for custom items.
In-Stock Products
- Return Policy: In-stock products can be returned within 7 days of receipt for store gift cards only.
- Return Item Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
Return Process
- Contact Us: Email our customer service at [info@ammesea.com] to initiate a return.
- Approval: Once your return is approved, we will provide instructions on how to send back the item.
- Shipping Costs: Customers are responsible for return shipping costs.
- Store Credit Issuance: Upon receiving and inspecting the returned item, we will issue a store credit to your account.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of receipt with your order number and a description of the issue. We will provide instructions for returning the item and issue a full refund or replacement.
Final Sale Items
- Items marked as "Final Sale" are not eligible for return, exchange, or store credit.
Processing Time
- Please allow up to 10 business days for us to process your return and issue store credit after we receive your returned item.
Price match
- We do not offer refunds for price differences.
"For any questions or concerns about our return and refund policy, please contact our customer service team at [info@ammesea.com]."